Sales terms
1. General Provisions
1.1. These terms and conditions govern the purchase of products from The Skin House Estonia online store.
1.2. The seller of the products offered in the online store is The Skin House Estonia (hereinafter referred to as “Seller”). 1.3. The buyer (hereinafter referred to as “Customer”) agrees to these terms when placing an order.
2. Ordering and Payment
2.1. The Customer selects the desired products and adds them to the shopping cart.
2.2. The Customer fills in the necessary details for order processing and chooses a suitable delivery method.
2.3. The order is confirmed by making a payment through the available payment methods.
2.4. The order is considered completed once the payment is received.
3. Delivery
3.1. Products are delivered to the address specified by the Customer.
3.2. Delivery time depends on the selected shipping method and location.
3.3. The Seller is not responsible for delivery delays caused by the courier or unforeseen circumstances.
4. Returns and Refunds
4.1. The Customer has the right to return unused and unopened products within 14 days of receiving them.
4.2. The return shipping costs are covered by the Customer, unless the return is due to a product defect or error by the Seller.
4.3. Refunds are processed within 14 days after receiving the returned product.
5. Warranty and Complaints
5.1. The Seller guarantees that the products comply with the provided descriptions.
5.2. If the product is defective, the Customer must notify the Seller as soon as possible by providing proof of the issue. 5.3. The Seller will replace or refund defective products according to the applicable consumer protection laws.
6. Privacy and Data Protection
6.1. The Seller ensures that personal data provided by the Customer is used only for order processing and is not shared with third parties.
6.2. The Customer has the right to request the deletion of their personal data.
7. Final Provisions
7.1. The Seller reserves the right to modify these terms and conditions.
7.2. Disputes are resolved by negotiation, and if no agreement is reached, the matter is settled according to the laws of Estonia.
1.1. These terms and conditions govern the purchase of products from The Skin House Estonia online store.
1.2. The seller of the products offered in the online store is The Skin House Estonia (hereinafter referred to as “Seller”). 1.3. The buyer (hereinafter referred to as “Customer”) agrees to these terms when placing an order.
2. Ordering and Payment
2.1. The Customer selects the desired products and adds them to the shopping cart.
2.2. The Customer fills in the necessary details for order processing and chooses a suitable delivery method.
2.3. The order is confirmed by making a payment through the available payment methods.
2.4. The order is considered completed once the payment is received.
3. Delivery
3.1. Products are delivered to the address specified by the Customer.
3.2. Delivery time depends on the selected shipping method and location.
3.3. The Seller is not responsible for delivery delays caused by the courier or unforeseen circumstances.
4. Returns and Refunds
4.1. The Customer has the right to return unused and unopened products within 14 days of receiving them.
4.2. The return shipping costs are covered by the Customer, unless the return is due to a product defect or error by the Seller.
4.3. Refunds are processed within 14 days after receiving the returned product.
5. Warranty and Complaints
5.1. The Seller guarantees that the products comply with the provided descriptions.
5.2. If the product is defective, the Customer must notify the Seller as soon as possible by providing proof of the issue. 5.3. The Seller will replace or refund defective products according to the applicable consumer protection laws.
6. Privacy and Data Protection
6.1. The Seller ensures that personal data provided by the Customer is used only for order processing and is not shared with third parties.
6.2. The Customer has the right to request the deletion of their personal data.
7. Final Provisions
7.1. The Seller reserves the right to modify these terms and conditions.
7.2. Disputes are resolved by negotiation, and if no agreement is reached, the matter is settled according to the laws of Estonia.